Warranty

Each Conway instrument is covered by a limited warranty. This limited warranty covers against faulty workmanship and defective materials for the lifetime of the instrument for the original owner. Hardware (bridge, tuners, etc.) is covered by warranty given by its’ manufacturer.

This warranty does not cover wear and tear from normal use and any damage that is the result of misuse, abuse, or unauthorized modifications, damages from unauthorized or self-made repairs, improper maintenance, accidents or exposure to adverse temperature and/or humidity.

Natural cracking or checking of the finish can occur due to adverse atmospheric conditions. The resulting cracking or checking is not covered under this warranty.

This warranty is valid for the original purchaser only. If the warranty is to be continued after change of owner, the instrument has to be inspected by the manufacturer.

Only Conway Guitars is authorized to do repairs under warranty. No other kind of written or oral warranty applies.

Shipping and insurance charges to and from Conway Guitars for authorized repairs are the responsibility of the owner. Although we take great care in shipping any instrument, we are not responsible for any damage that occurs during shipping either to or from the factory.